03 8376 2476 support@mjplogistics.net 22/75 Elm Park Dr Hoppers Crossing VIC 3029
Terms of Service

Terms of Service

The robust legal and operational frameworks that guarantee fair, transparent, and highly efficient logistics partnerships.

Terms of Service and Operational Conditions

Effective Date: January 1, 2026

By accessing the digital platforms or engaging the logistical services of MJP LOGISTICS PTY LTD, you explicitly agree to be bound by the following Terms of Service. These terms constitute a legally binding operational framework.

1. Provision of Services

MJP Logistics provides commercial freight transport, warehousing, and supply chain management services. All quotes provided are estimates based strictly on the volumetric data, weight parameters, and operational constraints provided by the client. Any subsequent deviation from these parameters during actual execution may result in a recalibration of the final invoice.

2. Client Obligations and Chain of Responsibility

The client assumes absolute responsibility for the accurate declaration of freight dimensions, weight, and the precise nature of the goods. The client must ensure that all cargo is appropriately packaged to withstand the standard mechanical forces of heavy road transport. MJP Logistics adheres strictly to the Heavy Vehicle National Law (HVNL); any attempt by a client to compel operations that violate mass, dimension, or fatigue regulations will result in immediate termination of service.

3. Liability and Insurance Protocols

While MJP Logistics operates with an industry-leading damage-free rate, all transport inherently carries risk. By default, MJP Logistics operates under standard carrier liability limits as dictated by Australian law. We strongly mandate that all clients maintain comprehensive transit insurance for the full replacement value of their cargo. MJP Logistics is not liable for indirect or consequential losses resulting from transit delays beyond our reasonable control.

4. Intellectual Property

All digital content, routing algorithms, proprietary supply chain architectures, and corporate branding present on this website are the exclusive intellectual property of MJP Logistics and are protected by applicable copyright and trademark laws.

5. Invoicing and Payment Terms

Unless otherwise stipulated in a signed, bespoke service agreement, all invoices issued by MJP Logistics are strictly payable within fourteen (14) days from the date of issue. Failure to remit payment within the specified timeframe will result in an immediate suspension of active services and the application of a commercial penalty interest rate of 1.5% per month on the outstanding balance. MJP Logistics reserves a general lien over all goods in our possession pending the clearance of outstanding accounts.

6. Force Majeure

MJP Logistics shall not be held liable for any failure, delay, or disruption in the execution of our services resulting directly or indirectly from circumstances beyond our reasonable control. Such Force Majeure events include, but are not limited to, severe weather anomalies, natural disasters, industrial disputes, port strikes, government embargoes, or catastrophic failure of public infrastructure. In the event of a Force Majeure, our operational obligations are suspended until safe and legal transport conditions can be restored.

7. Dangerous Goods and Hazardous Materials

Clients intending to transport Dangerous Goods (DG) must explicitly declare the exact nature, UN classification, and packaging group of the materials prior to requesting a quote. The client is solely responsible for providing all mandatory Safety Data Sheets (SDS) and ensuring that packaging complies strictly with the Australian Dangerous Goods (ADG) Code. MJP Logistics reserves the unilateral right to refuse, quarantine, or safely dispose of any undeclared or improperly packaged hazardous materials at the client's direct expense.

8. Indemnification

The client agrees to unequivocally indemnify, defend, and hold harmless MJP Logistics, its directors, employees, and contracted agents against any claims, damages, liabilities, costs, or legal expenses arising from the client's breach of these terms, the provision of inaccurate cargo data, or the tendering of illegal or improperly packaged goods into our logistics network.

9. Governing Law and Dispute Resolution

These Terms of Service, and all subsequent operational contracts formed under them, are governed by and construed in absolute accordance with the laws of the State of Victoria, Australia. Any disputes arising from these terms or the physical execution of our logistics services shall first be subject to formal commercial mediation. Should mediation fail, the dispute shall be submitted to the exclusive jurisdiction of the competent courts located in Melbourne, Victoria.