03 8376 2476 support@mjplogistics.net 22/75 Elm Park Dr Hoppers Crossing VIC 3029
Privacy Policy

Privacy Policy

We safeguard your personal and corporate data with enterprise-grade security and uncompromising transparency.

MJP Logistics Privacy Policy

Effective Date: January 1, 2026

At MJP LOGISTICS PTY LTD ("MJP Logistics", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal and corporate information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our website or engage with our logistics services.

1. Information We Collect

We may collect personal identification information, including but not limited to, your name, corporate email address, phone number, company details, and operational supply chain requirements when you voluntarily submit this information via our contact forms, quote request portals, or through direct communication with our logistics architects.

2. How We Use Your Information

The information we collect is utilized strictly for the following operational purposes:

  • To accurately calculate and provide freight and warehousing quotations.
  • To execute and manage the logistics services you have contracted with us.
  • To communicate critical operational updates, such as tracking information and proof of delivery.
  • To ensure compliance with the Heavy Vehicle National Law (HVNL) and other regulatory frameworks.

3. Data Security

MJP Logistics employs enterprise-grade security protocols to protect your data against unauthorized access, alteration, or destruction. We utilize encrypted servers and restrict data access exclusively to personnel whose operational duties require it. We do not sell, trade, or rent your personal identification information to external third parties.

4. Third-Party Service Providers

We may share necessary data with trusted third-party partners who assist us in operating our fleet, managing our warehouse systems, or conducting our business operations, provided that these parties agree to maintain the strict confidentiality of this information.

5. Data Retention and Storage

We retain your personal and corporate information only for as long as is necessary to fulfill the operational purposes outlined in this Privacy Policy, or as required by Australian law. Financial and transport transaction records are maintained for a minimum of seven years to comply with the Australian Taxation Office (ATO) and heavy vehicle national regulatory requirements. Once the retention period expires, your data is securely and permanently destroyed from our active systems and archives.

6. International Data Transfers

As a logistics provider facilitating global supply chains, your information may be transferred to, and maintained on, servers located outside of your state, province, or country. When utilizing our Ocean Freight and Air Freight services, limited operational data must be shared with international shipping lines, customs authorities, and overseas agents. We ensure that all international data transfers comply with the Australian Privacy Principles (APPs) and that appropriate safeguards are implemented.

7. Your Rights and Control Over Your Data

Under the Privacy Act 1988 (Cth), you possess specific rights regarding your personal data. You have the right to request access to the information we hold about you, request corrections to any inaccuracies, or, under certain circumstances, request the deletion of your data. To exercise any of these rights, formal written requests must be submitted to our compliance team.

8. Mandatory Data Breach Notification

In the highly unlikely event of a data breach that is likely to result in serious harm to any individual whose personal information is involved, MJP Logistics will immediately execute our incident response protocol. We will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) in strict accordance with the Notifiable Data Breaches (NDB) scheme.

9. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy, our data collection practices, or wish to exercise your privacy rights, please direct your inquiries to our compliance officer at support@mjplogistics.net. We aim to acknowledge and address all privacy-related communications within 48 business hours.